Our Satisfied Corvette Customers
great sales experience
Matt made buying a corvette from Van Bortel very easy. He was not pushy and let me do the talking .
He worked with me to make the deal happen.
In 2016, i was president of the rochester corvette club and and i was glad to welcome kitty as our new sponsor.
cant wait for the new corvette showroom and service area.
rochester corvette club
Matt made the transition to our Grand sport a wonderful experience. He worked with us for several months to find the right Corvette !
Treat us like family
Matt and all at Van Bortel are great people. Matt treats us like his family and we consider him part of ours and a very good friend. I actively tell all about you in person and social media. Kitty sets a high standard . Thanks to all for your help with our 2020 Corvette.
Simple and efficient
The purchase was simple and efficient. The car was beautifully detailed upon receipt. My sales person Matt did a great job of explaining the cars’ many features. Great job by all!
Making the right decision
Kudos to Rachel, Aaron and John, and anyone else I should be thanking. Thank you for taking care of me and my 2017 Grand Sport. Thank you, Rachel, for rescheduling, on short notice, my appointment to a more Corvette worthy day, and thank you for your diligence in updating the price matching of the new tires. That level of attention to customer service is very rare and is appreciated so much. Aaron and John, thank you for your attention, details and concern about me switching from the Grand Sport OEM tires. And, most importantly, thank you for the excellent service performed on the Grand Sport! Much obliged.
Best car buying experience
Matt did an amazing job. I sent him an email with my thanks and rated him an A++ for the whole process. He kept us informed from the day the car arrived at the dealership to the day it was delivered.
Just bought my third corvette in 40 years (owned my first for 20 years and my second for 20 years). Drove 70 miles to Van Bortel Chevrolet to purchase a new 2019 Vette. Matt Fagenbaum was an excellent salesman. He knew the details of each of the 80+ corvettes there. Answered all of my questions. In 20 years I will definitely buy my next Corvette there!
Informative and knowledgeable
My salesman John was a perfect fit for me. He was informative, and knowledgeable but stuck to all the relevant data that I was concerned with. He had a nice easy going personality.
Matt was very professional and knowledgeable. He made my purchase very easy
I was looking at used Corvettes on the internet when I discovered Van Bortel was offering new Covettes at a similar price. Matt and I exchanged emails and after a visit to the showroom and a good offer on my trade I bought a 2019 Grand Sport. It was a very easy and quick process taking delivery.
OUTSTANDING SALES PROCESS!!
I recently purchased a 2019 ZO6 from Van Bortel Corvettes…Matt Fagenbaum was my salesperson. The entire process was professional, easy to do and the price was right. I will be the first to admit, it’s a little unnerving buying a car, no matter what the value, from thousands of miles away (I’m in Colorado). But Matt and the Van Bortel team made everything seamless, and set my mind at ease that the car would be delivered in flawless condition; it was! I pinged Matt back in June of 2020 as I saw on their website that there was a Torch Red ZO6 that was inbound from a trade in. That car arrived at Van Bortel in September and Matt contacted me immediately. I’m so glad he did! Matt helped me set up shipping with Passport Transport (also superb) and the rest is happiness history! FIVE STARS for the entire Van Bortel team!
Van Bortel and their sales team is amazing! Called looking for a C5 for my family. Salesman Matt F. was texting me back and forth with every question I had about their used Inventory. Car I wanted was sold, but Matt advised me their was a recent trade in 1-owner, low miles, 04’ that came in. From there it was OVER! I have never dealt with a easier and smooth dealership in my lifetime! Thanks Matt F. And Van Bortel For making it all so easy and making my family happy! We love our beautiful C5!
I have without exaggeration looked at over 2000-3000 corvettes online. I have come to the conclusion that you might as well just go to Matt Fagenbaum at Van Bortel. I just bought my second one their a Beautiful 2016. Matt is so easy and fair to deal with, I am a salesman myself and I know a good one when I see a Great one. They give fair trade in values and fair selling prices. Trust when I say save yourself some time and just call Matt.
I would highly recommend the Van Bortel dealership. I had a stress free buying and delivery experience. Our sales person Matt was very knowledgeable and efficient. He personally delivered our vehicle and went over the various options of the vehicle and how they worked. I would highly recommend Matt and the Van Bortel dealership for anyone looking to purchase a vehicle.
This is my second Corvette from Van Bortel Corvette. This is a beautiful 2009 Crystal Red convertible. Matt made the buying and delivery experience very pleasant. He delivered it to my home and took back my 1999 convertible. I highly recommend Matt and entire Van Bortel team!
I have dealt with the Van Bortel new car dealership when we purchased our new (at the time) 2014 Camaro SS (traded 2001 pewter Corvette conv) which went very well. Being from Binghamton ,NY we did most of the deal over the phone and we just knew they were good people when the deal was complete. With our past experience with Van Bortel we just purchased a 2019 Corvette Grand Sport Coupe 2LT. Having traded the Camaro in, and it was the end of November 2018, Matt trailered our new Corvette to our home and picked up our Camaro trade. Now we just have to wait till spring to drive our new Corvette with 4 miles on it sitting in the garage. The VB Corvette Department is excellent to deal with, Matt Fagenbaum was personable and very responsive to our needs. We would definitely recommend Van Bortel to anyone!
Comfortable and not pressured
We weren’t actively looking but wanted to see a color a friend had described. However, we saw a color we liked and soon Matt Fagenbaum came to greet us and offer us a test drive while he ran the numbers on a deal. When we returned, impressed, he told us what he could do and we were more impressed, so much more that we made the deal. He was very good to work with and, when we picked up the car, very good about going over all the paperwork and also all the features on the car. He was professional, courteous, low-keyed enough to make us feel comfortable and not pressured and a good man to deal with.
Simple easy transaction
Matt is the best. Simple easy transaction and an amazing car!
Best experience I have ever had!
I’ve bought several new cars over the my years of driving and by far this was the best experience I have ever had! I actually enjoyed the entire experience and did not feel I was pressured into making a deal.
Great from start to finish!
Great from start to finish!
Everything was great
From the purchase price, trade in and delivery, everything was great. When we picked up our Z06 it was all perfectly detailed and the paperwork went fast.
Patient and positive
I made several changes and the sales rep was very patient and positive with me. He gave me all the info I asked for and didn’t play games like I experienced with a few other dealers.
The Corvette team of Van Bortel who I worked with to purchase my 2019 Corvette were the best. I have been taken care by a team of true pros!
Process so easy
We did most of the conversation via the Corvette Forum. Matt had a great price but it was simply out of my reach. I countered an offer. Instead of saying no or making another counter offer, he showed me how I can get that deal! The rest was history. That’s what separated Matt from other salesmen. Our conversation started with me being interested in a used Z51 they had in stock. Then I went from buying that to buying a new GS! I traded two my cars. I drove 7 hours with car one the first week; then drove home in a rental. I drove back with my other car following week. The final paperwork process took literally 20 minutes. What was surprising is that Matt didn’t charge me any of those dealer fees. I almost bought it from another dealer last month who added $900 in extra fees!!! At Van Bortel, I literally paid temp tag fee and another mandatory NY state fee – that’s it. When comparing to other dealers that charges many fees, this was an advantage. I have to say HUGE thanks to Matt for making the process so easy!
We took delivery of our 2014 Lime Rock Green Corvette from Van Bortel and are totally pleased with the car and the experience of dealing with the company. Matt, our salesman, was a complete professional and handled everything very well, from over the phone, the internet, to completing the paperwork and a through explanation of the car. We highly recommend Matt and Van Bortel!
Van Bortel has the right people
We just purchased our first new Corvette, after having bought ‘pre-enjoyed’ twice in the past. First time dealing for new with Matt, and it was a good experience. We have moved up a little with each trade, and now with a Grand Sport we have the car we wanted. We know the car will be great, and from past experience we know any service we need will be great too. Van Bortel has the right people.
The whole experience enjoyable
We felt that all concerned got a fair deal with the least amount of stress or hassle. Matt was personable and very helpful; answered all of our questions and made the whole experience enjoyable. We’ll be back for another Vette in the future!
Great experience!! There was no pressure, yet the Van Bortel staff we worked with were very knowledgeable, professional and personable. I would highly recommend the dealership to anyone considering a new Corvette or any other vehicle. In particular Steve and Matt were great to work with.
Not the typical experience
I met the some of the team at Carlise over the summer and I never knew until then how many Corvettes they sell. I went the following week to look a a used one. It’s nice to see they know so much about the cars, as this is not the typical experience I have seen in the past. I started seriously looking in October and Matt was the one to help me with everything from trading in my old one to financing ect. I wish I lived closer to have your team take care of the maintenance. Just good to know I can just call and talk to someone who knows what they are doing. Thanks matt and I will be pushing hard with my Corvettes of Buffalo club to use you all thanks !!
I had an excellent experience with Matt when purchasing a 2017 Corvette. All aspects of the transaction were handled in an outstanding manner. I would certainly highly recommend Matt and Van Bortel for your Corvette buying experience.
Courteous and professional
I love my new car and Matt was courteous and professional!
Above and beyond
We purchased a 2004 red Corvette from Van Bortel. Steve Kosko was our salesperson that worked with us. Steve is a real gentleman and above and beyond individual. Kudos to the whole staff. Kitty should be proud. Thank you so much!
Your salesperson Matt treated me so well, like he’s known me all my life! I really appreciated how he handled everything, he is the best! I live in Buffalo and I will tell anyone that’s looking for a car to come to Van Bortel, it was worth the drive!
High Value Relationship
Great, low pressure, high value relationship building sales process. Very transparent pricing and customer-focused. This is my 4th Corvette and 3rd Z06. Best experience in Rochester for sure!
I’ve been looking for a used C5 corvette since the spring. I’ve come across many with dry rotted tires, some things not working and other small issues. Van Bortel has an incredible selection that are all meticulously cared for and ready for the road. It was worth the 5 hour round trip. You aren’t buying a car that sat in a dealer lot in the elements. You are buying a car from a climate controlled massive showroom. You may find some for slightly cheaper, but they aren’t in the condition and often aren’t serviced before they hit the lot like Van Bortel. The buying process was stellar. Matt helped me and it was as smooth a transaction as I could have asked for. I came up, found the car I was looking for, and put a deposit. I faxed him my insurance info and when I would be back to pick it up. I came as scheduled and it was ready to go, a 5 minute transaction. The last thing I want on a day when I have a 5 hour round trip and already know which car I’m getting is to have to wait for dealer paperwork or any other strife. If I’m in the market for another Vette which won’t be for a while, this would be my first stop!
I made the drive to Van Bortel for their annual Corvette cruise-in with my C5 coupe. After the show, my son and I headed to the showroom and were amazed with the selection, old to new. We fell in love with a beautiful 2008 Crystal Red coupe. Matt and everyone we dealt with there were unbelievably helpful, fair and so great to deal with. They made the whole deal almost effortless and such a wonderful experience. My son was so impressed with how you treated him too. Often he gets ignored at dealerships when he wants to look at something or ask a question. As I’m sure you could tell, he loves and knows Vettes too! I look forward to being a long time customer! Anyone looking for a Corvette needs to check them out. I’m glad I did, and I’ll be back when I’m ready for a C7! Thank you to Matt, and everyone else who helped us buy our Corvette!
Well worth the trip!
Made the drive from Michigan and was well worth the trip! The car was represented correctly and showed better than the pictures ( red 1964 coupe).
They are the Best! You are always welcome there, like family and treat you as such! They really are part of the Corvette Family!
Drove two hours to look at the Corvettes they had in stock, especially a 2010 Grand Sport convertible and I could not of been more pleased. The variety of the cars was fantastic as well as the condition. I was SUPER happy with the 2010 Grand Sport after driving it and bought it on the spot. Matt was a super guy to deal with!!!!
Courteous and professional
I found Matt Fagenbaum to be courteous and professional in his handling of the purchase of my 2018 Vette from the build process through delivery. All of my questions were answered and concerns alleviated. Pricing was easy.
Kept me informed
I had a great experience working with the team at Van Bortel during the sales cycle, and fully expect that experience to continue into the service portion of my relationship with them. There was never any pressure during the cycle and the team was always very responsive right from the start. In fact, responding immediately when I connected via the web was one of the things that helps cement my purchase there. Other dealers such as Bob Johnson, didn’t respond at all. Matt kept me informed as to my options, worked with me to ensure I was happy and keep me appraised throughout the process. I would highly recommend Van Bortel.
I was thinking of upgrading my 2009 Corvette and had heard about Van Bortel Chevrolet Corvette in Macedon from a friend. We drove out and met Matt Fagenbaum. His no pressure, mild manner was outstanding and a pleasure to work with. We received amazing service from Matt and the dealership. We were able to take a new Corvette for a test drive and had the deal completed the next day on my new 2017 Corvette Grand Sport. Van Bortel Chevrolet Corvette is a great dealership to work with and is well represented by Matt Fagenbaum. We certainly would recommend both to anyone looking for a new or preowned Corvette.
This was my second Corvette from Van Bortel in the last 3 years, and just as before, the process was spot-on perfect from the beginning until I drove my new Corvette off the lot! Many Thanks to Matt Fagenbaum for a great buying experience! I got a great allowance for my trade-in, as well as a great price on my new Corvette! Nate Chandler is a true professional, always available with answers to all questions and concerns. Nate and Matt were both great about making things work to accommodate my schedule, and I really appreciate that! On delivery day, Matt took over an hour to sit with me and explain everything about my new car. Every detail, every function. He knows these Corvettes inside and out and he’s very good at explaining everything to you. He made sure I was comfortable with everything before I drove away! Special Thanks also to Jon Farmen, who helped me purchase my last Corvette, and still made himself available for this sale! These guys are rock stars! I live 75 miles away from Van Bortel Chevrolet and will continue to be a loyal Van Bortel customer!
Satisfied would be an understatement
The Corvette Team, specifically my salesperson Matt was outstanding to work with. We came to Van Bortel to compare different color combinations. Being from Syracuse I was a little hesitant in purchasing from a dealer in Rochester rather then Syracuse. On our visit Matt was very accommodating to our needs moving several cars into better lighting and even allowing us a test drive. We left with several decisions to make, and in the following weeks we placed an order via email and over the phone, something I never thought I would ever do. The next time I walked into the Corvette store I was taking delivery of my 2018 Grand Sport. Satisfied with the experience, delivery and the car would be an understatement.
My 37th Corvette!
I just picked up my new 2018 Z06 from Van Bortel. A Huge thanks to Matt and Jon to help make this happen! This is my 37th Corvette!
Absolutely no pressure
This is our second Corvette. Our first sale was with Nate Chandler. Our second sale was with Matt Fagenbaum. Both are top notch salesmen and so knowledgeable about Corvettes. Great at answering our questions and absolutely no pressure during the process. Definitely recommend them to our friends and encourage everyone to visit the Corvette showroom.
Matt and the team did an excellent job throughout the entire process. The were very patient, and worked with me to ensure I purchased the right car, at the right price. Van Bortel is a world class dealership that I look forward to working with in the future.
Went above and beyond
Outstanding experience beginning from my initial request via email with Matt, and he promptly answered all questions with direct answers. Many times I had requested information from other dealerships, only to get a generic email in return. Not from Matt. Matt went above and beyond to make sure I was comfortable with my decision… he gave me suggestions and his advice, but was in no way pushy. After I decided to pull the trigger, the process was smooth. I felt like family by the end of the whole process (Nate chatted me with while Matt got the paperwork organized).. Got to watch Steve put the final details on my car..refreshing to see a true detailer, not a car washer..Ruth helped organize my paperwork, and has been on point answering questions I had post purchase..I drove over 300 miles to do business here, and after this experience, will repeat when it’s time for an upgrade
I got my first Corvette from Van Bortel. Matt, my salesperson was awesome. I just love my new toy, great place to buy!
Matt was great , found me exact Corvette I was looking for!
Sales staff were very helpful. Actually made by purchase through e-mail and some phone calls. My sales person was off the day I made my decision and came back to work to finish the paperwork so that I could pick my new car up on a Saturday. Thank you Matt Fagenbaum at Van Bortel Chevrolet!
Thanks for the help
I stopped out to look at the corvettes and came home with 1 Corvette and a new Equinox for my wife. Matt was great, thanks for the help!
Great experience! 90% was done on my computer. I’d suggest Van Bortel to all!
Had a great experience with the Matt our salesman. He keep us up to date every step of the way from ordering through production to delivery. Friends from our car club so impressed when they saw Matt pull up to our house with the beautiful trailer and unload our gorgeous Watkins Glen Grand Sport.
A great experience buying a used Corvette. Highly recommend this dealership to anyone looking for a Corvette.
Patient and professional
After searching nation-wide for a specific Corvette, found it only 12 miles away at Van Bortel. Matt Fagenbaum was a very patient and professional salesman. Detailing on the 35-year old Corvette, and dealer prep. were over the top!
I purchased a 2014 Corvette from Van Bortel, this was the best team of people I’ve ever dealt with buying a car. Matt was super answering all of my questions, letting me drive as many cars as I needed to find the right one. Matt went out of his way to get the deal and paperwork done asap! When I picked the car up, the detail staff had that car looking new from top to the under carriage. Matt took a good hour plus, to go over all of the optional equipment operation. Great experience……..thanks Kitty for having such a awesome staff of people.
We recently purchased a 2008 Corvette from Van Bortel Chevrolet. We worked with Matt Fagenbaum at the Corvette Sales Department. We had a very positive experience with him and the Van Bortel staff. When you purchase a Corvette, you are looking for an organization that understands and appreciates one of the greatest American Sports Cars. They worked with us in a positive way and were extremely proactive to satisfy all our concerns.
I recently purchased a 2016 Z06 Corvette from this dealership and I was impressed with the whole experience. Matt Fagenbaum was the salesperson that worked with me, he is extremely knowledgeable of the vehicles he sells, conducts himself in a very professional manner and makes the buying process an enjoyable experience. The new vehicle pricing and the allowance given for my trade in vehicle is what made me proceed with the purchase. We agreed on price around 10 a.m. and I drove my new toy off the lot at 3:45 p.m.. Matt was a pleasure to deal with and I will recommend this dealership to anyone looking to buy a new or used Corvette.
I am an anal Senior citizen, who had owning a Vette as an item on my bucket list. My search centered upon your well oiled dealerships at both Macedon and Victor. Following a few weeks of research, test drives, and soul-searching, I finally secured my initial purchase from Matt Fagenbaum at Macedon.
I thoroughly enjoyed my experiences while working with Matt in this pursuit of a Corvette. I found Matt to excel in knowledge, patience, and professionalism. His demeanor was always pleasant, customer-friendly, and focused upon my questions/needs/wishes. Matt is a tribute to your business and dealerships. I look forward to continue working with Matt in my future endeavors.
Strives for excellence
I purchased a 2013 Grand Sport Night Race Blue Coupe. I could not be more pleased with the entire transaction. Kitty’s staff strives for excellence!
I drove from Rush NY to Macedon NY to the new Corvette store. The salesmen at that location Jon and Matt were great in allowing me to touch, sit in and test drive any car that was in the inventory. I was very happy with the trade-in value for the car I was trading and appreciate the help of Kitty to make the deal happen and fall within my price range. Jon and Matt were knowledgeable, patient, friendly and courteous! A very enjoyable experience! I would definitely recommend any Van Bortel dealership. Thank you again Van Bortel!
Great every step of the way
I recently purchased a 2006 Corvette convertible from Matt at Van Bortel. Matt was great every step of the way, he let me take the car out multiple times before making that important decision. It was a great and enjoyable experience working with Matt and I would recommend him and Van Bortel to anyone looking for a Corvette!
Wonderful car buying experience
I’ve dreamed of owning a Corvette my whole life. When I walked into your showroom, I knew it was time! Jon Farmen was a pleasure to work with. From the very beginning, he was friendly, honest, accommodating, and professional. I especially loved the indoor Corvette showroom and the team you have assembled to sell and service these beautiful cars! Even though I live 75 miles away, I plan to visit Van Bortel for all of my Corvette needs. Everyone who has seen my Corvette has loved it and I have recommended your dealership to family, friends and co-workers. Thanks to your team for a truly wonderful car buying experience!
I came to buy a new corvette and love the car and the salesperson Matt was very informative.
I recently purchased a 2011 Corvette Grand Sport Convertible. I was very pleased with the no pressure attitude of the sales staff. Jon and Matt were very helpful with the whole process answering any questions I might have. I happened to go to Van Bortel on a Sunday to see where they were located and found that they were closed. Jon happened to drive up at that time to drop off a Corvette and opened the dealership for me and my girlfriend so we can look around and answered our questions. So far I am very pleased with the whole process but need to see how the service is going forward. I expect it to be just as good.
Just like to say thanks to Matt and the rest of the staff at your dealership for making the purchase of the 2004 Corvette easy for me. Everyone I met was friendly and helpful.What makes your business stand above the rest is the fact that I felt no pressure to make a decision.I enjoyed a nice,long test drive and the car checked out perfect! Thanks to all.
Sometimes car salesmen have bad reps. well let me tell you Matt Fagenbaum gives car salesmen a great name. he is not high pressure and more importantly extremely honest and helpful from the sale to the close. It was a pleasure to do business with you. He has been extremely helpful with all my concerns after the sale.
Great buying experience
To say the least a great buying experience. Matt extremely knowledgeable about Corvettes. All that I have talked to have raved about your customer service. Bonnie and I are sure that this is the start of a great relationship. Thanks to all for the help!
Matt Fagenbaum, Corvette specialist, at dealership was extremely helpful and easy to deal with. Seamless purchase and trade in.
For some one buying a Corvette new or used, this is the dealership that must be on your A list. Remember your homework prior and during your corvette buying experience is your responsibility. I got a great deal, offered options and have a Corvette I can be proud and excited about for a long time and a warranty plan to feel secure in my budget and maintaining the condition of my ride. Matt and John all worked hard to get me the Corvette and terms that met my high expectations.
My whole experience with the staff at Van Bortel Chevrolet has been nothing short of spectacular. Everyone has been very helpful from front to back. Once again thank you for the service you provide!
Low stress experience
I recently purchased a 2011 Corvette Grand Sport. I had been looking for a C6 convertible Grand Sport with an automatic transmission and Van Bortel had the largest selection. Previously to this we have purchased three Subaru’s and one Ford. My experience buying the Corvette was an easy low pressure, low stress experience. The price for my trade was what I figured the car was worth and there is none of the back and forth game playing I have had to deal with at other dealerships. When it came time to pick my car up, it was inside and had been completely detailed. I purchased the car from Matt [Fagenbaum] and he followed up to make sure I was happy with my car. All in all another pleasant deal with the Van Bortel team.
I purchased a 2009 Corvette and it was a very big decision for me. The sales staff was very patient and gave me every opportunity to make a decision without any pressure tactics. I drove the car several times, and even took the car home overnight. The whole process was very easy and enjoyable, which what buying a car should be. Everyone involved was very professional and courteous. I’ve not had any service performed yet, but I have no doubt that they will be just as professional and customer focused as the sales team was.
Best at what you do
I have been looking at Corvettes for a long time, and spent many days at Van Bortel taking test drives of different models and colors. I finally found what I was looking for in a 2002 C5 Convertible that was loaded with performance upgrades. You guys are the best at what you do, and that is making the customer feel at home and comfortable with the whole experience from test driving numerous cars to making the final purchase. I am glad I am part of the Van Bortel family now and plan to continue when the time comes to trade up (not right away though, I need time to enjoy my new black beauty)!!! Thanks Van Bortel, and Matt Fagenbaum for giving me so many cool rides to try and ultimately helping me make my final decision so easy.
When it came to purchasing our new 2014 Corvette Stingray, there was never a question as to where we would purchase it from. Nate Chandler, Van Bortel’s Corvette Specialist has been taking care of our 2004 Corvette for many years. Nate is not only an expert in his field, but he is a kind, caring person. When it was time to purchase our new car, we went straight to Nate. He helped us in every way possible ordering our new Corvette.
We were also lucky to work with Matt Fagenbaum. Matt was our go to person for all the paperwork involved in purchasing the new vehicle. He couldn’t be nicer. He kept us informed every step of the way, doing all the paperwork needed to complete the purchase. He was always ready to go a step further to make things go as smoothly as possible. He too, was very kind and caring. We were not surprised to learn he was Nate’s brother!
Imagine the excitement of having our Stingray delivered in Kitty’s Corvette Enclosed Trailer. We are thrilled with our new Stingray! Van Bortel Chevrolet made car buying an enjoyable experience for us. Why go anywhere else???
I would recommend Van Bortel
I am really enjoying driving this car. I would recommend Van Bortel for all your Corvette (or any vehicle) needs. Very positive experience. Nate and the staff took very good care of me and saw to it that things were right. Thanks also to John who serviced the car before I picked it up. It is running like a champ.
Easiest car purchase
This dealer is a top notch customer service oriented dealer. My on-line buying experience with them was the easiest car purchase I have ever experienced. Corvette Specialist, Nate Chandler, is knowledgeable and as pleasant as you could ask. A follow up call from owner Kitty Van Bortel was a super personal touch. Bought the car sight unseen and saw it for the first time when they unloaded it from their custom trailer at my front door. Matt Fagenbaum delivered the car and handled the paperwork like a pro. My only regret is that I live so far away and cannot maintain a continuing service and parts relationship with them for this car. If you are going to buy a Corvette on line I would highly recommend you shop here first. Top quality people all the way around.
Comfortable in our purchase
We purchased a new 2013 Grand Sport Corvette. Nate was very informative and understanding of needs and went out of his way to make sure that we were comfortable in our purchase. As we bought this in the winter, we really appreciated the free delivery of the car in your covered trailer. The experience was very good.
I called VB Chevy around December 2013 telling them I had a C5 Z06 and I was looking to upgrade to a C6 Z06. I went over what I was looking for, what colors I wanted, budget, etc. A few days later they called me and had a car they thought I’d be interested in, and wanted to get a look at my trade. Since it was wintertime they drove out to my place (it was literally like 0°F that day, and 75 miles from their place) to look at my car. We were able to strike a deal and I bought the car site unseen. I was a little scared, but they literally sent me about 100 high res photos of the car. I drove out to the dealer to pay for it, and they had my new car tucked away in the shop under a cover and it was everything they’d said it’d be. Later on that year I had some issues with the active handling acting up. They took a look at it once, and thought it was fixed, but it came back up again. The second time they took it back again, and were able to determine what it needed…resolving the problem. (knock on wood). Both times, I was provided with a loaner car and they fixed the car for free even though it was beyond the NYS used car warranty time limit (but under the mileage). I was initially concerned I dropped $40000+ on a used car with lingering electrical issues, but they made it right for free. I’ll also note I was looking for a car with 30,000 miles or less, and they found me one with 18,000 miles on it, and gave me good money for my trade (which needed tires & brakes).
Just picked up my first Corvette today from these guys and it was an unbelievable experience. Very professional and they treated me as if we have been friends for 20 years. THANKS VAN BORTEL!!!!!!
Very good internet experience
Much to my surprise the Vette arrived Sunday evening in perfect condition and my husband was in shock when he saw the trailer outside of our house. Thank you for a smooth and EASY transaction! You made this a very good internet experience for me. Thank you again, we love the car!
Van Bortel knows Corvettes
We had our 500 mile oil change and service on the 2019 Corvette Z06. It was very apparent that Van Bortel knows Corvette’s and has properly trained mechanics for Corvette’s. The mechanic went above the normal experience and showed us under the car and explained the Corvette features. While we were at the dealership we also enjoyed speaking with the dedicated Corvette sales staff.
Professional and knowledgeable
I’ve never dealt with a more professional and knowledgeable auto dealership. This was my second Corvette purchase at Van Bortels, and I was completely pleased with the entire experience. I was offered an excellent price for my trade-in, kept me informed of when delivery would take place, and couldn’t have made the purchase any easier. Upon delivery, Steve was very careful unloading from the enclosed trailer, and spent a great deal of time explaining all the features of the new car. I LOVE THESE GUYS!!
Treated first class with respect and understanding the moment you enter the showroom. It is all about meeting your needs, I would not consider purchasing a vehicle anyplace else. Van Bortel is a 40 minute drive from my home, I have at least 6 dealers that are 5 minute drives from my home in Greece. The drive is a pleasure knowing how the team at Van Bortel will treat me. Simply the best!
First rate dealership
I felt I was treated with exceptional professionalism. My salesperson answered all my questions and the manager was equally as helpful. I love my new corvette and highly recommend others to go and get theirs at this first rate dealership.
The dealership has kept pace with the times. Most people want to trade a car and it does no good for a dealership to state that they must see the vehicle before providing a trade in price. Van Bortel provided a solid price for my trade based on some cellphone photos. I really question if I would have driven 250 miles without having a solid price. In fact they took a potential deal away from another well know Corvette dealership by their willingness to deal via e/mail and text. When we arrived at the dealership there was no haggling just a completion of the necessary paperwork.
They even took a personal check.
Everything was as promised. Steve and Matt did a great job! I am very happy with my new Corvette. Thank you!
Very positive buying experience
The entire transaction went like clock work. Very positive buying experience.
Car was immaculate
First of all, the selection at Van Bortel Chevrolet was amazing. I visited 7 other dealerships in the area and none of them had more than 3, if any, of the car I was looking for. Van Bortel had a sea of them. Second, I was undecided on which model, The Grand Sport or the Z06, that I wanted, or, with the standard seats vs. the competition seats. I also knew that I wanted one with a manual transmission. I really needed to test drive these variants to be able to make a decision. Steve Kosko, the salesperson that helped me, was able to make it happen. Based on the test drives, I was able to make my decision. But wait! There’s more! Even with the great selection of cars at Van Bortel, They did not have the exact car I wanted so we had to order one from GM. Steve kept me up to date on the progress of the build every step of the way. Upon delivery, the car was immaculate, as you would expect, but not always what you get from some dealerships. Steve was very careful to not put any fingerprints on the car while he was showing me the features. He was also very knowledgeable about the car and was able to answer all of my questions. As of this writing, I have had the car for 4 days and love it!
Kept us informed
Matt was very professional, gave us a great deal. He kept us informed along the way for our special order 2019 Corvette.
Excellent job all around. Sales service performed by Matt Fagenbaum was top notch. Having my new corvette waiting for me in the showroom was very impressive and much appreciated.
Customer for life
I couldn’t be happier with the whole process. I was looking at a used 2015 z06 to upgrade from my 2006 z06. I spoke with Matt Fagenbaum and he helped me get into a 2019 z06 convertible. I got more than excellent value on my trade in and the whole process went smoothly. Matt even delivered my corvette right to my house to complete the sale due to inclement weather. You have a customer for life! Thanks again Matt and all of the wonderful people at Van Bortel!!!
Helpful and knowledeable
Matt did an excellent job helping with my Corvette buying experience. I was able to drive several cars before making my choice. They were helpful and knowledgeable about the cars they were selling. It was fun looking at all of the Corvettes that were an display. When I took delivery Matt answered all of my questions and showed me the features of the car. I would definitely go there the next time and recommend Van Bortel Chevrolet to any of my friends interested in buying a Corvette!
Never had a more pleasant experience
We have been married 33 years and have purchased many vehicles; this was our first Corvette purchase. For the record, we have NEVER had a more pleasant, and courteous car buying experience than this one! From the moment we stepped through the door, our salesman was a gentleman. All our questions were answered, our concerns were addressed, and it was by far the best we have experienced in a car purchase ! We will definitely be back, and will wholeheartedly recommend your dealership to others. Thank you!!
Very smooth and easy experience
This is my second corvette I have purchased at Van Bortel’s and have nothing but positive things to say about my experience there, Dealing with Matt at your corvette location was very smooth and easy experience, Matt was very patient with me and answered all my questions. Having all your corvettes at your indoor showroom is by far the best I ever seen !
I brought my Corvette in for an oil change and inspection. Because I am about to take it on a trip, I asked John to look things over to make sure it was in good shape. While most everything was fine, there was a tie rod end that was questionable. Because I was welcome to watch John work, he was able to show me the part right on the car. He was right, it needed to be replaced. He had one in stock and was able to do the job right then, which saved me a trip back on a different day. The job was done neatly, in no time flat and then he did a wheel alignment. He asked me what kind of driving I intended to do and then dialed in the perfect setup to meet my needs. We tested the car together and it handled really nicely! The whole experience was quick, professional and, yeah, fun. It was nice to meet John. He’s a terrific addition to Van Bortel’s great Corvette team.
Your team is the best
Your personnel go out of their way to please your customers. I did not expect that you would wash my car after service, but you did and i appreciate it for as you know, i recently had back surgery which limits my ability to things of that sort. John always tells the customer of problems and will not try to sell parts or service that the vehicle does not need. your team is the best.
I recently moved back to upstate New York from Las Vegas. 3 people stand out: Matt Nate and Jon. These three gentleman helped me get my Corvette from west to east. they went above and beyond make sure that they were there when my Corvette arrived. Once it got here they took the car in the shop, and went through the 27 Pt. Check up, 4 wheel alignment, and oil change. thus far the service has been so good that I drove my other car 20 miles out of the way just get the oil changed. in summary, Van Bortel has definitely earned my business.
Jon was very helpful all paperwork was ready and h the car was ready all cleaned and gassed up. He did an excellent job one of the main reason for choosing Van Bortel Chevrolet is the excellent sales and service I received from leasing 2 vehicles from your ford dealership in Rochester your salesman Paul Bowers is tops he should be commended for the job.
This is the kind of service that I’m willing to drive to get
This was a follow-up visit. Initial visit was to correct a shifter problem on my 2014 Vette, which John quickly fixed. I pointed out a flaw on the 3LT door panel, and a new one was ordered. This visit was to get that installed, and also to have John do a 4 wheel alignment which he had recommended previously. I like that I get to deal directly with the tech. doing the work. John explains things well, and wants to be sure I am completely satisfied before he moves on to his next job. This includes a ride along test drive to test out his work. This is the kind of service that I’m willing to drive the 40 miles to get.
I met John for the first time and he seems to know what he is talking about when it comes to Corvettes and servicing them. Also, i appreciate being able to look under the vehicle when the service is taking place.
Pleasure to do business with
Van Bortel is a pleasure to do business with. Also John takes great care of my car. He always makes it a point to talk to me about the work he has done to my car. I feel very fortunate to have Van Bortel as my go to for service.
I’ll be back to buy the next one
I bought a 2016 Corvette and I’m very pleased with how thing went, Matt did great job ! I’ll be back to buy the next one.
Treated like a VIP
My experience at Van Bortel Chevrolet is always a stellar experience! I’m treated like a VIP whenever I visit Kitty, John, and the rest of the staff! Most know my name too! The quality of service and repair is always excellent! And Kitty, she always makes sure that you are being waited on! Outstanding! One could not find a better dealership!
Prompt, courteous service
Even with major construction going on, we received prompt, courteous service from John Rutkowski. He showed us a few minor areas that needed attention and then proceeded to complete the work in a timely manner. His attention to detail saved us more serious problems in the near future. He did a great job!
“Very pleasant sales person Jon Farmen. I bought the car over the phone. There was no pressure. When I picked up the car every thing was as I was told by Jon. I love the car.”