A completely satisfied customer
First about myself I am a retired GM dealer from Wisconsin, dealership was started by my father in 1937 so I understand customer satisfaction. I only hope I treated my customers a good as I was treated my Matt Fagenbaum and Van Bortel . Everything from the buying process to delivery was first class. After purchase and driving car back to Wisconsin check engine light came on Matt told me to take it to my local Chevrolet dealer and have them check it out. Found a couple of bad injectors Matt told them to take care of it and they would send them a check The entire process was flawless I would just like to thank everyone for the way this was handled. If you are thinking of buying a Corvette from them you will not be disappointed a truly first class organization. By the way vehicle was C7 and it was even better than I anticipated. Thanks for the great deal.
VanBortel goes above and beyond
Every business should provide the customer service that we got with Matt Fagenbaum. His calm demeanor, in-depth knowledge and no pressure style was uncomparable. From the moment I spoke to him on the phone to the time I drove off in my 2023 Corvette I felt appreciated as a customer. If I buy another Corvette, I want Matt to handle the deal.
2nd Vette
Bought a 2002 in 2019 and traded back for a 2016 a couple months ago. Jon is easy to work with and fair. Super nice guy. Don’t look elsewhere when you are ready. They get quality cars.
If you want to buy
If you want to buy a Corvette Van Bortel Corvette is where you want to be and Matt is the man you want to see he will go above and beyond to make it happen for you,he is very patient and considerate, I’m on my second Corvette from him,thanks Matt!!!
Exceptional Customer Satisfaction
Every interaction from viewing inventory, deciding to buy, buying my dream car, addressing after sales concerns and servicing our C7 was exceptional in every way. Even though residing 2 hours away Van Bortels team will be the only team servicing my corvette.
Great service and above.
My 2023 C8 was in need of a tire replacement, it was done right and with care and in no time I was back on the road again just in time for the weekend!
Thanks so much for the great service and friendly staff.
A Top Notch Dealership
I recently purchased a Awesome 2003 electron blue metallic Corvette coupe from Van Bortel Chevrolet (Corvette). Equally as Awesome was my experience with Jon Farmen Finance Manager/Sales Representative, his Professionalism and Customer Service were Top Notch. Jon answered all my questions and concerns and made the buying process Easy and Painless. Jon give me Great peace of mind knowing that I purchased a High Quality used Great American Sports Car from a Highly Rated and Respected Dealership. If you are in the market for a High Quality Corvette, I Highly recommend Van Bortel Corvette. The Professional team at Van Bortel takes a lot of Pride to insure your Corvette was properly inspected, maintained and meticulously detailed. You will not be Sorry.
John
Woodbridge, VA.
First time vette owner
I placed my order in July 2021 and received my vehicle in Jan, 2023. Matt was their every step of the way, as he kept me up to date with every step of the process. He made the car buying process stress free, including offering a vehicle delivery service, as I live fours away from the dealership. I also want to thank Scott for transporting the vehicle to my residence. I can honestly say that it was worth the wait, and I’ll definitely be doing business with Van Bortel again.
Outstanding Dealership
Once again, I’m a satisfied customer from an outstanding dealership & equally outstanding salesman (Matt Fagenbaum). I traded in my ‘21 C8 Coupe for a ‘23 C8 Convertible and couldn’t be happier with the results of this transaction. I honestly cannot say enough positive about Van Bortel Corvette & their Corvette salesperson (Matt). Suffice it to say, that the Van Bortel Corvette dealership and its employees, possess the integrity & professionalism which most, if not all Corvette purchasers look for, & quite possibly rarely, if ever find. The integrity & professionalism of your dealership, & it’s employees, are 2nd to none. There was no pressure, no fake promises, no sales pitches, and no attempts to upsell any protection or treatments. It was simply a straight-up transaction. As a result, after being at the dealership for about an hour or less, and after being shown the functionality of the convertible, any questions I had were promptly answered and the trade-in process went very smoothly. If GM is listening, & I’m sure that they are, I’d tell them that dealerships like Van Bortel Corvette, who sell new corvettes at MSRP, seemingly are hard to come by. More importantly, rest assured, if more corvette dealerships in the USA were like Van Bortel Corvette, where they actually listen to & respect their customers, GM would probably double or triple their corvette sales. In the past, I’ve purchased other Chevy vehicles from Van Bortel’s competitors, and while satisfied with the vehicles, I was not satisfied with the dealerships and their lack of attention to the customer and was thus left feeling unfulfilled. Happily, this has never been my experience with Van Bortel. While this purchase was my 2nd ever for a Corvette, I was treated like it was my 1st corvette purchase & like I was there only customer. It is this attention to their customers, and my main rationale for grading them 100% A+++. Thanks again for a seamless transaction.
Complete Satisfaction
Ordered through Matt Fagenbaum a 2023 Corvette Convertible. Flawless procedure to receive our 2023 white Corvette Convertible. Matt was able to make arrangements for an enclosed trailer of new vehicle to my home. Everything spent smoothly. Matt is a true professional and very nice person to communicate with.