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Very pleased

I recently purchased a 2011 Corvette Grand Sport Convertible. I was very pleased with the no pressure attitude of the sales staff. Jon and Matt were very helpful with the whole process answering any questions I might have. I happened to go to Van Bortel on a Sunday to see where they were located and found that they were closed. Jon happened to drive up at that time to drop off a Corvette and opened the dealership for me and my girlfriend so we can look around and answered our questions. So far I am very pleased with the whole process but need to see how the service is going forward. I expect it to be just as good.

Robert D

No pressure

Just like to say thanks to Matt and the rest of the staff at your dealership for making the purchase of the 2004 Corvette easy for me. Everyone I met was friendly and helpful.What makes your business stand above the rest is the fact that I felt no pressure to make a decision.I enjoyed a nice,long test drive and the car checked out perfect! Thanks to all.

David D
Liverpool, NY

Extremely helpful

Sometimes car salesmen have bad reps. well let me tell you Matt Fagenbaum gives car salesmen a great name. he is not high pressure and more importantly extremely honest and helpful from the sale to the close. It was a pleasure to do business with you. He has been extremely helpful with all my concerns after the sale.

Don B
Oxford, NY

Great buying experience

To say the least a great buying experience. Matt extremely knowledgeable about Corvettes. All that I have talked to have raved about your customer service. Bonnie and I are sure that this is the start of a great relationship. Thanks to all for the help!

Tom M
Middlesex, NY

Seamless purchase

Matt Fagenbaum, Corvette specialist, at dealership was extremely helpful and easy to deal with. Seamless purchase and trade in.

Jim F
Victor, NY

A list

For some one buying a Corvette new or used, this is the dealership that must be on your A list. Remember your homework prior and during your corvette buying experience is your responsibility. I got a great deal, offered options and have a Corvette I can be proud and excited about for a long time and a warranty plan to feel secure in my budget and maintaining the condition of my ride. Matt and John all worked hard to get me the Corvette and terms that met my high expectations.

Bob N
Victor, NY

Spectacular

My whole experience with the staff at Van Bortel Chevrolet has been nothing short of spectacular. Everyone has been very helpful from front to back. Once again thank you for the service you provide!

Kevin K
Farmington, NY

Low stress experience

I recently purchased a 2011 Corvette Grand Sport. I had been looking for a C6 convertible Grand Sport with an automatic transmission and Van Bortel had the largest selection. Previously to this we have purchased three Subaru’s and one Ford. My experience buying the Corvette was an easy low pressure, low stress experience. The price for my trade was what I figured the car was worth and there is none of the back and forth game playing I have had to deal with at other dealerships. When it came time to pick my car up, it was inside and had been completely detailed. I purchased the car from Matt [Fagenbaum] and he followed up to make sure I was happy with my car. All in all another pleasant deal with the Van Bortel team.

John F
Rochester, NY

Customer focused

I purchased a 2009 Corvette and it was a very big decision for me. The sales staff was very patient and gave me every opportunity to make a decision without any pressure tactics. I drove the car several times, and even took the car home overnight. The whole process was very easy and enjoyable, which what buying a car should be. Everyone involved was very professional and courteous. I’ve not had any service performed yet, but I have no doubt that they will be just as professional and customer focused as the sales team was.

Dave F
Farmington, NY

Best at what you do

I have been looking at Corvettes for a long time, and spent many days at Van Bortel taking test drives of different models and colors. I finally found what I was looking for in a 2002 C5 Convertible that was loaded with performance upgrades. You guys are the best at what you do, and that is making the customer feel at home and comfortable with the whole experience from test driving numerous cars to making the final purchase. I am glad I am part of the Van Bortel family now and plan to continue when the time comes to trade up (not right away though, I need time to enjoy my new black beauty)!!! Thanks Van Bortel, and Matt Fagenbaum for giving me so many cool rides to try and ultimately helping me make my final decision so easy.

Rich B
Fairport, NY
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