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Very smooth and easy experience

This is my second corvette I have purchased at Van Bortel’s and have nothing but positive things to say about my experience there, Dealing with Matt at your corvette location was very smooth and easy experience, Matt was very patient with me and answered all my questions. Having all your corvettes at your indoor showroom is by far the best I ever seen !

Tim C
Hilton, NY

I brought my Corvette in for an oil change and inspection. Because I am about to take it on a trip, I asked John to look things over to make sure it was in good shape. While most everything was fine, there was a tie rod end that was questionable. Because I was welcome to watch John work, he was able to show me the part right on the car. He was right, it needed to be replaced. He had one in stock and was able to do the job right then, which saved me a trip back on a different day. The job was done neatly, in no time flat and then he did a wheel alignment. He asked me what kind of driving I intended to do and then dialed in the perfect setup to meet my needs. We tested the car together and it handled really nicely! The whole experience was quick, professional and, yeah, fun. It was nice to meet John. He’s a terrific addition to Van Bortel’s great Corvette team.

Kevin M
Rochester, NY

Your team is the best

Your personnel go out of their way to please your customers. I did not expect that you would wash my car after service, but you did and i appreciate it for as you know, i recently had back surgery which limits my ability to things of that sort. John always tells the customer of problems and will not try to sell parts or service that the vehicle does not need. your team is the best.

Steve F

I recently moved back to upstate New York from Las Vegas. 3 people stand out: Matt Nate and Jon. These three gentleman helped me get my Corvette from west to east. they went above and beyond make sure that they were there when my Corvette arrived. Once it got here they took the car in the shop, and went through the 27 Pt. Check up, 4 wheel alignment, and oil change. thus far the service has been so good that I drove my other car 20 miles out of the way just get the oil changed. in summary, Van Bortel has definitely earned my business.

Mike F

Very helpful

Jon was very helpful all paperwork was ready and h the car was ready all cleaned and gassed up. He did an excellent job one of the main reason for choosing Van Bortel Chevrolet is the excellent sales and service I received from leasing 2 vehicles from your ford dealership in Rochester your salesman Paul Bowers is tops he should be commended for the job.

Robert L

This is the kind of service that I’m willing to drive to get

This was a follow-up visit. Initial visit was to correct a shifter problem on my 2014 Vette, which John quickly fixed. I pointed out a flaw on the 3LT door panel, and a new one was ordered. This visit was to get that installed, and also to have John do a 4 wheel alignment which he had recommended previously. I like that I get to deal directly with the tech. doing the work. John explains things well, and wants to be sure I am completely satisfied before he moves on to his next job. This includes a ride along test drive to test out his work. This is the kind of service that I’m willing to drive the 40 miles to get.

Larry F
Brockport, NY

I met John for the first time and he seems to know what he is talking about when it comes to Corvettes and servicing them. Also, i appreciate being able to look under the vehicle when the service is taking place.

Dave N
Rochester, NY

Pleasure to do business with

Van Bortel is a pleasure to do business with. Also John takes great care of my car. He always makes it a point to talk to me about the work he has done to my car. I feel very fortunate to have Van Bortel as my go to for service.

Lew M
Rochester, NY

I’ll be back to buy the next one

I bought a 2016 Corvette and I’m very pleased with how thing went, Matt did great job ! I’ll be back to buy the next one.

Mark G
Baldwinsvillle, NY

Treated like a VIP

My experience at Van Bortel Chevrolet is always a stellar experience! I’m treated like a VIP whenever I visit Kitty, John, and the rest of the staff! Most know my name too! The quality of service and repair is always excellent! And Kitty, she always makes sure that you are being waited on! Outstanding! One could not find a better dealership!

Craig R
Rochester, NY
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