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Excellent experience

It was an excellent experience. The salesman Matt Fagenbaum was very courteous and professional and took time to explain everything.

Scott Y
Wolcott, NY

Service manager Michelle Wright,tech John Rutkowski and Corvette service manager Rachel Laboda went above and beyond in taking care of the alignment issue on my 2019 Corvette Grand Sport in advising me that they had to contact Chevy Tech Assistance.I was provided with a Chevy vehicle to get home to Grand Island NY from the dealership in Macedon NY no charge.I was kept updated as Tech assistance involvement.I was called when vehicle was completed and was afforded time to speak to the tech John Rutkowski and Michelle Wright as to how the issue was corrected My experience at Van Bortel Chevy was way above my expectations as to their professionalism,product knowledge and eagerness to solve my problem in that they got Tech Assistance involved immediately.I have been telling my many Corvette friends of my experience at Van Bortel Chevy as well as the the prompt technical assistance from Chevrolet. I have become a loyal Van Bortel customer as a result.

Robert T
Grand Island, NY

I never have to worry when I go to Van Bortel Chevy. I know they will take care of my Corvette like it was their own. I drive right by another Chevy dealer to go Van Bortel even though it’s 15 miles.

Adriano F
Canandaigua, NY

Making the right decision

I was on the hunt to find a 2019 Grand Sport however the inventory was quickly depleting. I came across a very rare combination Grand Sport that was a little more than what I was looking to spend. I spoke with Matt Fagenbaum who was very professional and well composed. We worked together to align the pricing but just a little bit away. Not being located in the state had its challenging. Matt not only went the extra mile and took additional pictures but made 2 videos to reinforce the rarity of the corvette. Matt helped me cross the finish line. I am glad he was there to help guide me in making the right decision. I will be back again one day and will definitely look for Matt and Van Bortel.

Robert F
Lake Hopatcong, NJ

On June 9, 2020 I had our 2013 Corvette Grand Sport Serviced at Van Bortel Chevrolet in Macedon, N.Y.. We always have Chief Mechanic John Rutkowski perform all of our service on the Corvette. John is very knowledgeable and thorough, as well as very personable when performing the work on our 2013 Corvette Grand Sport. I am a long time member of the Rochester Corvette Club and the present owner of 3 Corvettes. When ever someone asks me who could I recommend to perform good service on a Corvette, we recommend John at Van Bortel Chevrolet in Macedon, N.Y..

Donald W
Rochester, NY

Excellent service

Kudos to Rachel, Aaron and John, and anyone else I should be thanking. Thank you for taking care of me and my 2017 Grand Sport. Thank you, Rachel, for rescheduling, on short notice, my appointment to a more Corvette worthy day, and thank you for your diligence in updating the price matching of the new tires. That level of attention to customer service is very rare and is appreciated so much. Aaron and John, thank you for your attention, details and concern about me switching from the Grand Sport OEM tires. And, most importantly, thank you for the excellent service performed on the Grand Sport! Much obliged.

Charles M
Rush, NY

Rachel is very good to work with. She is professional, and courteous. She returns my phone calls and e-mails in a very timely and comprehensive fashion. John is a terrific mechanic. He is the big reason why I bring my 1971 and 2014 Vettes to you for service. Especially the ’71. John knows these older cars inside and out. He found the root cause of a problem that I’ve been chasing for a long time, and will be doing the repair. Please let these fine associates know that I appreciate them.

Randall J
Spencerport, NY

Best car buying experience

It was my best car buying experience and I have purchased many vehicles. Great inventory, good pricing combined with Chevy discounts, no pressure for salesman.Once I decided to buy all paperwork went smoothly. Fun purchase !

Todd C
Lodi, NY

I rarely have a dealer service my vehicle but have found Van Bortel to be outstanding! I will use them again.

Gregory V
Farmington, NY

Your salesperson Matt was very professional very prompt and very nice to myself and my fiancé we would recommend you guys for sure

Vincent M
Waterloo, NY
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